Robert Half International Help Desk Analyst I in Atlanta, Georgia
Description To be considered for a job at a rapidly expanding company in the Non-Profit industry, apply for Robert Half's Help Desk Analyst role, which will be responsible for supporting local and field users. As a Help Desk Analyst, you will be a creative problem solver who enjoys working in a dynamic and rapidly-changing work environment. Due to this Help Desk Analyst role being very visible within the company, you will have the opportunity to make a positive impact on the department and organization. Located in Atlanta, Georgia, the Help Desk Analyst opportunity is a short-term contract / temporary role.
What you get to do every single day
Provide solutions and follow up on technical help tickets submitted via phone, email, and walk-ups
Independently investigate and implement solutions to technical issues
Troubleshoot recurring technical issues and suggest solutions to address the root of the problems
Provide IT assistance for operating systems, productivity software, and a variety of other software applications used internally Requirements - Excellent problem-solving skills
IT support ticketing system experience desired
Background in installing and configuring operating systems, networked and local printers, and business applications
Microsoft Windows 10 experience
Working knowledge of user administration and bug fixing in a client server environment
Understanding of basic networking concepts
Technology Doesn't Change the World, People Do.®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Questions? Call your local office at 1.888.490.4429. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.