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Robert Half ROI Specialist in Atlanta, Georgia


Are you an experienced Healthcare Administrator with sharp the ability to develop, implement, and maintain information management systems? Do you have a passion and excellent skills within operations and medical records administration? If you'd like to learn more about this opening for a Release of Information Specialist get in touch with Robert Half. This is a REMOTE position for candidates that live various states.

If you have experience and understanding of Health Administration and knowledge of Emergency Medical Record's, with Customer Service and office Administrative skills , this may be the perfect position for you!

Your responsibilities

-The ROI Specialist is responsible for providing support at a specified client site for the Release of Information (ROI) requests for patient medical records.

  • Collaborate with medical, operational, and administrative staff to develop, implement, and maintain information management systems.

  • Determine records to be released by reviewing requestor information in accordance with HIPAA guidelines and obtaining pertinent patient data from various sources, including electronic, off-site, or physical records that match patient request..

    -Follows up on incomplete/inaccurate/missing records as appropriate and coordinates with local Affiliates to retrieve and process records stored offsite.

  • This includes all of the following duties, but not limited to, generating electronic record files, abstracting information from records, redaction, and releasing records to authorized parties and invoicing requestors for copies.

  • Answers telephones and greets customers in a friendly and courteous manner; responds to and resolves calls transferred from the Contact Center in a timely manner; manages services tickets generated by the Contact Center; routes tickets to the appropriate Tier group and closes tickets upon final resolution.


0-2 years of experience as a Registered Health Information Technician or 2-4 years in a Health Information Department.

  • Previous Release of Information in the Medical Record field required.

  • Familiarity with HIM within the Revenue Cycle.

  • Knowledge of Electronic Health Records system applications, preferably Epic Skills.

  • Excellent customer service skills.

  • Ability to comprehend and retain information that can be applied to work procedures to achieve appropriate service delivery.

  • Demonstrated proficiency using computer applications. One or more years experience entering data into computer systems.

  • Strong verbal communication skills; demonstrated success responding to customer inquiries.

  • Demonstrated success working in an environment that requires attention to detail.

  • Proven track record of dependability.

  • Prior work experience in Release of Information is a plus.

  • Knowledge of medical terminology is a plus.

  • Knowledge of HIPAA regulations is preferred.

  • High school diploma or GED required.

If this is you apply today! Why wait!

­Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app ( and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.4154. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit for more information.

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