Robert Half Corporation Jobs

Description

We are offering a contract to permanent employment opportunity for a Customer Service Representative in Augusta, Georgia. This role functions within the finance industry and will involve managing a complex portfolio of consumer loans, processing customer credit applications, and delivering excellent customer service in a high-paced, team oriented environment.

Responsibilities:

• Originate new loan business by identifying and acting on opportunities with new and existing customers

• Provide detailed explanations of the loan process and loan products to potential borrowers

• Complete loan applications and proposals for new borrowers, and follow up with pending applicants

• Address customer concerns proactively and collaborate with management to devise and implement strategies for potential problem loans

• Maintain a well-organized system for loan folders and files

• Consistently work towards meeting or exceeding loan goals

• Process insurance claims, follow-ups and payments on a daily basis, and keep an updated insurance log

• Provide top-tier customer service through daily transactions, customer inquiries and problem resolution

• Handle incoming phone calls and check the branch's voicemail regularly

• Demonstrate the organization's philosophy and core values through strong communication and customer relations skills.

Requirements • Exceptional ability in answering inbound calls promptly and in a detail oriented manner

• Prior experience in a call center customer service environment

• Demonstrated skills in providing excellent customer service

• Proficient in data entry tasks with high accuracy

• Ability to handle email correspondence in a timely and detail oriented manner

• Experience in managing both inbound and outbound calls

• Proficiency in using Microsoft Excel for data management and analysis

• Strong skills in utilizing Microsoft Word for document creation and editing

• Experience in handling order entry tasks efficiently

• Ability to schedule appointments accurately and manage calendars effectively TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .