Robert Half International Desktop Support Analyst in Augusta, Maine
Description If you have a flair for clearly breaking down and explaining convoluted technical information in a way that is easily understood by non-technical users, Robert Half Technology has the Desktop Support Technician role for you. Self-starters with strong problem-solving skills and a passion for working in an innovative environment will thrive in this position. Located in the Augusta, Maine, area, this Desktop Support Analyst role is long-term temporary-to-full-time in nature.
How you will make an impact
Offer your support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems
Curate records of daily data communication transactions, issues and remedial actions taken or installation activities
Solve computer problems, and implement appropriate action/solutions
Provide computer desktop support in accordance with established policies and procedures
Match hardware repairs with the appropriate vendors
Preserve, inspect, and mend computer systems, hardware, printers, and computer peripherals
Be in contact regularly and effectively with ticket submitters Requirements - Desktop support or related experience
Command of Desktop Support
Desktop System experience
Ability to write reports, business correspondence, user instructions, and procedure manuals
Robert Half Technology matches IT professionals with remote or on-site jobs on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities.
Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches you with jobs.
When you work with us, you’re working with the best. Robert Half has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.
Questions? Call your local office at 1.888.490.4429. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.