Robert Half International Customer Service Representative in Austin, Texas
Description Customer Service Representatives might be interested in this opportunity via Robert Half, in a dynamic, rapidly changing call center. You might be the articulate, highly-skilled Customer Service Representative we're looking for, if you love building solid customer relationships. If you're looking for a long-term contract / temporary position in Austin, Texas, this Customer Service Representative opportunity could be for you!
What you get to do every single day
Receive and place telephone calls
May support business development and client referral goals by actively cross-selling and referring customers
Contribute accurate, friendly customer service in a timely fashion
Manage the fielding and sending of important written business correspondence Requirements - Proven computer skills
- Familiarity with Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Strong communication skills and able to receive criticism well
Positive attitude and an engaging businesslike approach
Excellent customer service and office administrative skills
Comfort in pursuing resolutions to complicated customer inquiries using complex research methods
Eager problem-solver who listens for customer cues and actively resolves problems with grace and integrity
Advanced Microsoft Office skills
Demonstrated talents in communicating and interacting with clients/customers, both internal and external
2+ years' experience of proven performance in a goal-driven & customer-focused environment desired
navigating basic office equipment and protocols experience
Solid understanding of Assist Customers
Basic Computer Skills experience required
If you are committed to delivering an exceptional customer experience to each and every customer you interact with and are a customer service 'champion', we want to hear from you. Submit your resume today!
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.