Robert Half International Customer Service Representative in Bakersfield, California
Description If you want to work in the growing Financial Services industry, you might be the Customer Service Representative OfficeTeam is looking for to build solid customer relationships. Are you an articulate, highly-skilled candidate? You could find an excellent career opportunity in this Customer Service Representative position. This could be the Bakersfield, California Customer Service Representative position you're looking for, if you're available for a long-term temporary engagement. This position is for candidates who work well in a dynamic, rapidly-changing call center.
Field and send written business correspondence
Receive and place telephone calls
Offer friendly, accurate customer service in a timely fashion
You will likely support business development and client referral goals by actively cross-selling and referring customers Requirements - Demonstrated talents in communicating and interacting with clients/customers, both internal and external
2+ years of past relevant experience
Command of customer service
navigating basic office equipment and protocols experience
Experience with data entry
Comprehensive knowledge of Basic Medical Terminology
Strong familiarity with Call Center Customer Service
Eager problem-solver who listens for customer cues and actively resolves problems with grace and integrity
- Solid understanding of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Excellent computer skills
Ability to effectively interact, verbally and in writing
achievement oriented, positive attitude and an approach to work rooted in professionalism
Strong customer service and office administrative skills
Proficiency with Microsoft Office applications
Experience performing extensive research to resolve complex customer inquiries
We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us today
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.