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Robert Half Office Assistant in Baltimore, Maryland

Description We are offering an opportunity for an Office Assistant in Baltimore, Maryland. The role involves supporting a team dedicated to providing energy assistance to city residents. The workplace is dynamic and fast-paced, catering to a variety of functions related to energy assistance and customer service.

Responsibilities:

• Manage the scanning process for applications and incoming mail, ensuring efficient and accurate processing.

• Assist in managing data files and performing various office duties as required.

• Support the call center team by handling high volume incoming calls when necessary.

• Collaborate regularly with colleagues and peer agencies to ensure seamless operations.

• Participate in training and other development opportunities to enhance knowledge of internal and external services.

• Adhere strictly to all organizational policies and procedures.

• Take on additional duties as assigned, demonstrating adaptability and a collaborative spirit.

• Manage the file room duties, maintaining order and efficiency.

• Work with scanning machines and other software tools, learning to navigate them effectively.

• Handle matters outside of your responsibilities by elevating them to the appropriate team and ensuring timely resolution. Requirements • Proven experience as an Office Assistant or in a similar role

• Proficient in MS Office suite including Word, Excel, PowerPoint, and Outlook

• Strong customer service skills and professional demeanor

• Solid data entry skills with an ability to identify numerical errors

• Good organizational and time management skills

• Excellent written and verbal communication skills

• Attention to detail and problem-solving abilities

• Ability to work independently and as part of a team

• High school diploma or equivalent; additional qualifications in Office Administration are a plus

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .

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