Robert Half Corporation Jobs

Description

We are on the lookout for a Office Manager to become part of a team with a lending company in Baltimore, Maryland. This role will place you at the forefront of our operations, where you will be the first point of contact for our customers.

Responsibilities:

• Play a pivotal role in managing the front desk operations, ensuring smooth functioning.

• Handle incoming calls efficiently, ensuring all calls are routed to the appropriate parties.

• Manage incoming mail and route it to the correct departments.

• Engage in professional interactions with customers, providing top-notch customer service.

• Perform receptionist duties effectively, ensuring all tasks are completed accurately and on time.

• Act as a representative of the company, maintaining a professional demeanor at all times.

• Monitor and manage customer accounts as needed.

• Process customer inquiries promptly and accurately, ensuring customer satisfaction.

• Maintain accurate records of all customer interactions and transactions.

• Assist in other administrative tasks as required, contributing to the overall efficiency of the operations.

Requirements

• Possess a minimum of 2 years of experience in an Office Manager role or similar position

• Demonstrated proficiency in receptionist duties such as greeting visitors, handling inquiries, and managing appointments

• Experience with UPS FedEx systems for sending and receiving packages

• Strong customer service skills, with the ability to communicate effectively and professionally with all clients and colleagues

• Ability to route incoming calls efficiently and accurately to the appropriate person or department

• Experience in routing incoming mail to the correct recipients in a timely manner

• Excellent organizational skills with attention to detail and the ability to multitask

• Proficient in using office equipment such as fax machines, photocopiers, and scanners

• Knowledge of basic office management systems and procedures

• Strong written and verbal communication skills

• Ability to work independently and as part of a team.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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