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Robert Half Systems Administrator in Baltimore, Maryland


Our team is looking for a System Administrator to help us scale our business. We are looking for a candidate who likes working as part of a team and will be able to mentor lower level tech support.

Primary Role and Responsibilities:

The primary role requires the ability to support our commercial internet product line, web application hosting. We need someone with experience in Microsoft IIS and Apache web servers in a commercial hosting environment.

Commercial internet product line, web application hosting, business application, infrastructure, systems integration and disaster recovery to maintain 99.99% uptime.

Experience with Jetty web sockets would be a plus, but not required.

In concert with the IT Operations team, plan and coordinate installation of hardware, software updates, changes and enhancements to assure cost-effective, efficient and continued computer services.

Actively resolve inquiries, problems, complaints or emergencies affecting availability or quality of services. Respond to sensitive, complex inquiries or service complaints with a positive customer care mindset.

Interface with third party technical support personnel and support vendors. Stay abreast of and research information technology trends in order to remain current with information technology.


Required Skills:

Excellent problem solving skills with the ability to approach problems in a flexible and creative manner.

Excellent communication, interpersonal, teamwork, and organizational skills.

Open to listening to others ideas and reaching across functional borders.

Ability to thrive and successfully work in a fun, fast-paced, dynamic environment.

Quick learner with desire to learn new tools and techniques.

Strong desire to continuously improve, both yourself and the environments you support.

Understanding of the software development lifecycle.

Experience with automated deployment and build tools.

Ability to organize and prioritize work.

Ability to work well under pressure. Able to maintain perspective when a system failure occurs, communicate status to management and provide quick resolution.

Experience and Educational Requirements:

Bachelor’s degree in computer science or equivalent experience comprising of 5 years active professional service in a system administration role within a similar environment.

Advanced knowledge of networks, servers, cyber security and telecommunication systems.

Experience in automation and scripting

Core scripting languages with history of task automation

Unix Shell Procedural languages

Unix/Linux and Windows scripting.

Experience with clustering and blade server technologies.

Experience with virtualization utilizing any or all of the following; Hyper-V, VMWare, Kubernetes, Docker, Cloud technology, Nutanix or HCI.

Experience with SAN and NAS.

Advanced knowledge of personal computer hardware, operating systems, office automation software, printers, plotters, etc.

Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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