Job Information
Robert Half Patient Access Specialist in Bangor, Maine
Description
We are offering an opportunity for a Patient Access Specialist in the healthcare and social assistance industry, located in Bangor, Maine. You will be working in a hospital setting, ensuring efficient and effective patient care coordination. The Patient Access Specialist is a long-term contract onsite patient-facing opportunity. If you are a Patient Access Specialist with a desire to help people this may be the role for you!
Responsibilities:
• Greet and communicate with patients and visitors in person, maintaining a high standard of customer service
• Accurately enter and update patient demographic and financial information in the system
• Obtain, confirm, and file necessary applications and forms, ensuring signatures are on file
• Provide patients with financial responsibility information and document patient liabilities
• Collaborate with various departments including Financial Counseling, Scheduling, Financial Clearance, and clinical areas to ensure all aspects of the patient's encounter are completed as needed
• Assist patients with hospital information requests and provide wayfinding instructions
• Coordinate patient admission needs, bed assignments, and tracking boards where applicable
• Meet or exceed audit accuracy standards and work on worklists and error reports promptly
• Maintain a safe environment by complying with policies and procedures, report and directly address environmental hazards and violations of patient safety policy and/or protocol when observed
• Perform other duties as requested.
Requirements
High School Diploma or GED
6 months + of call center experience
Previous medical experience is highly preferred
Intermediate Microsoft Office Suite experience
Previous EMR experience is a plus
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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