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Robert Half International Desktop Support Analyst in BARBERTON, Ohio


The ideal candidate for this role will excel at explaining intricate technical information to the non-technical user. A driven individual who is most productive in an active and positive environment is the ideal candidate for this position. If you think you fit that description, Robert Half Technology has a Desktop Support Technician role that may be the position for you. The ideal candidate for this position is motivated and has effective problem-solving abilities. This Desktop Support Analyst role is long-term temporary-to-full-time in nature and is based in the Akron, Ohio area.

What you get to do every day

  • Deliver computer desktop support in accordance with established policies and procedures

  • Offer your support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems

  • Curate records of daily data communication transactions, issues and remedial actions taken or installation activities

  • Be in contact regularly and effectively with ticket submitters

  • hardware repairs with the appropriate vendors

  • Solve computer problems, and implement appropriate action/solutions

  • Retain, investigate, and restore computer systems, hardware, printers, and computer peripherals


  • Background working with LAN Switching

  • Desktop Imaging experience

  • Network Routing experience highly preferred

  • Hardware Upgrades experience

  • Computer Imaging experience

  • Demonstrated knowledge of Upgrades

  • Previous experience working with Desktop Hardware

  • Computer Imaging experience

  • Desktop Environment experience highly valued

  • Earlier work involving Basic Network Troubleshooting

  • Good understanding of Desktop Support

  • General familiarity with Active Directory

  • Ticketing System experience

  • Adeptness in Software Upgrades

  • Practical knowledge of Microsoft Office 365

  • Experience writing procedure manuals, user instructions, business correspondence, and general report writing

  • 2+ years of desktop support or other related experience

Robert Half Technology matches IT professionals with remote or on-site jobs on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities.

Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches you with jobs.

When you work with us, you’re working with the best. Robert Half has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.

Questions? Call your local office at 1.888.490.4429. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit for more information.

© 2020 Robert Half Technology. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (

Salary: DOE


Date Posted: February 22, 2021

Employment Type: Temp to Hire

Job Reference: 03300-0011713622

Staffing Area: Technology u0026 IT