Robert Half Collections Specialist in Batavia, Illinois
Our client in Batavia is looking for a Collections Specialist. Responsibilities include:
Manage inbound and outbound collections calls and correspondence
Locate delinquent customer accounts through various means, e.g. written correspondence, phone contact, and making arrangements for payment
Accurately process bankruptcy filings when received
Ensure the processing of payments
Operate as liaison in maintaining quality service to the customer and a positive company image by resolving customer account inquiries
Lead all billing and reporting activities in response to deadlines
Comply with all rules and regulations established by the Federal Fair Credit Reporting Act
Update all customer payments to the correct reports
Oversee and update customer files to ensure data consistency
Previous experience working with various types of accounting software desired
2-3 years of prior high volume collections experience
Experience with Excel formulas preferred
Thorough understanding of Accounts Receivable (AR)
Commercial collections experience desired
Excellent verbal, written, and social skills
Ability to survey and make decisions regarding customer accounts
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Questions? Call your local office at 1.888.490.3195. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.