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Robert Half Customer Service Representative in BAY SHORE, New York

Description Candidates who love building solid customer relationships will be interested in Robert Half's new Customer Service Representative position. This Customer Service Representative position is an excellent career opportunity for someone who is articulate and highly-skilled. This long-term contract / contract / temporary to permanent Customer Service Representative position could be for you, if you're available to work in Bay Shore, New York. This position is perfect for candidates looking to work in a dynamic, rapidly-changing call center.

Your responsibilities in this role

  • Deliver outstanding, friendly customer service in a timely fashion

  • Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers

  • Handle incoming telephone calls

  • Retrieve and oversee the sending of written business communications Requirements - Proficient with computers and technology platforms

    • 2+ years' experience with performing in a goal-driven & customer-focused environment preferred

    • Microsoft Excel experience

    • Communication experience

    • Equipment Inventory experience preferred

    • Punctual experience

    • Experience performing extensive research to resolve complex customer inquiries

    • Strong customer service and office administrative skills

    • Positive attitude and an engaging businesslike approach

    • Demonstrated ability to interact effectively with internal and external partners and clients/customers

    • Strong communication and social skills and able to receive criticism well

    • Active problem-solver who listens for customer cues and actively resolves problems with grace and integrity

    If you seek to deliver great customer outcomes and want to improve your customer service skills to deliver personalized service specific to individual customer needs, we want to hear from you now. Apply today!

­Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2022 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/terms-of-use) .

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