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Robert Half International Customer Service Representative in BEACHWOOD, Ohio

Description

Opportunities for a Customer Service Representative!

OfficeTeam has a rewarding career opportunity for an articulate, highly-skilled Customer Service Representative in the growing Customer Services industry. Do you enjoy forming new relationships every day? This may be a great fit for your next career move. This position is based in a dynamic and fast-paced environment. If you're looking for a short-term temporary-to-full-time position in Beachwood, Ohio, this Customer Service Representative opportunity could be for you!

What you get to do every single day

  • Contribute accurate, friendly customer service in a timely fashion

  • Field and send written business correspondence

  • Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers

  • Manage incoming telephone calls

Requirements

  • Microsoft Excel experience

  • Excellent written, verbal and social communication skills highly desired

  • 2+ years' experience of proven performance in a goal-driven & customer-focused environment desired

  • Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

  • Strong problem solving and analytical skills

  • Proven experience going the extra mile to solve complex customer inquiries via extensive research

  • Demonstrated talents in communicating and interacting with clients/customers, both internal and external

  • Customer service and office administrative skills

  • Positive attitude and an engaging businesslike approach

  • Ability to navigate multiple computer systems and applications

We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us today

OfficeTeam, a Robert Half Company, matches professionals in the administrative field on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you. Our personalized approach, innovative matching technology and global network with local market expertise help you find the legal opportunities that match your skills and priorities — fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets.

From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE’s “Most Admired Companies” list every year since 1998.

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Contact your nearest OfficeTeam location at 888.490.4154 or visit www.roberthalf.com/jobs/officeteam to apply for this job now or find out more about other job opportunities.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2020 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.

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Salary: DOE

Location: BEACHWOOD, OH

Date Posted: October 15, 2020

Employment Type: Temp to Hire

Job Reference: 03310-0011590982

Staffing Area: Office u0026 Administrative

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