Robert Half International Medical Customer Service Rep in Bedford, New Hampshire
Description OfficeTeam has an excellent career opportunity for an articulate, highly-skilled Customer Service Representative for a major Manchester company. Do you love building solid customer relationships and advancing the lives of others? Do you have a strong background and experience within the Healthcare industry? Then this position may be for you. How you will make an impact • Outbound phone calls checking in with existing customers • Updating customer account information • Filling out patient information/demographics • Multi-tasking between CSR calls and data entry • Addressing/Resolving and issues • Adheres to security policies and maintains confidentiality of records and client information What we're looking for • Experience processing complex transactions and performing extensive research to resolve complex customer inquiries • Excellent verbal, written, and social communication skills • Ability to interact effectively with internal and external partners and clients/customers • Advanced Microsoft Office skills • Ability to navigate multiple computer systems, applications, and utilize search tools to find information • Active problem-solver who listens for customer cues and actively resolves problems with grace and integrity Requirements Microsoft Office, Microsoft Office 365, Data Entry, Customer Service Computer knowledge: Microsoft Word, Excel, and Outlook Strong interpersonal, verbal and written communication skills, excellent listening skills, and organizational skills Ability to work in fast pace environment Must have demonstrated an ability to learn within a short period of time Ability to prioritize and manage multiple tasks Healthcare terminology Customer Service skills Ability to research and work independently Data Entry and 10-key by touch If you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today! About OfficeTeam OfficeTeam is the world's leader in detail oriented staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our detail oriented staffing managers connect with thousands of hiring managers in North America every week to find you office support job opportunities. We evaluate all of our office temps' skills and match them with the needs of top employers in their area. © 2018 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.
OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you.
Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.
When you work with us, you’re working with the best. has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.
Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.