Robert Half International Tier 2 Desktop Support Analyst in Beebe, Arkansas
Explaining intricate technical information to the non-technical user is an essential skill for this position. You will be a good fit for this position if you are an individual who is most productive in an active and positive environment. Robert Half Technology has a Desktop Support Technician role that may be the position for you. If you are a motivated candidate with effective problem-solving abilities, this could be the job for you. This Desktop Support Analyst role is ltmporary-to-full-time in nature and is located in the Beebe, AR, area.
hardware repairs with the appropriate vendors
Support, examine, and repair computer systems, hardware, printers, and computer peripherals
Meet regularly and effectively with ticket submitters
Offer support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems
Resolve computer problems, and give guidance on appropriate action/solutions
Provide computer desktop support in accordance with established policies and procedures
Maintain records of daily data communication transactions, issues and remedial actions taken or installation activities
Knowledgeable when it comes to writing reports, business correspondence, user instructions, and procedure manuals
Strong familiarity with Network+
Comptia A+ experience
Experience with HIPAA compliance patient privacy rules
Solid understanding of Microsoft Office 365
Adeptness in Remote Desktop Support
Networking experience required
Desktop support or related experience
Robert Half Technology matches IT professionals with some of the best companies on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities. Our personalized approach, innovative matching technology and global network with local market expertise help you find the technology jobs that match your skills and priorities — fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets.
From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE’s “Most Admired Companies” list every year since 1998.
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Contact your local Robert Half Technology office at 888.490.4429 or visit www.roberthalf.com/jobs/technology to apply for this job now or find out more about other job opportunities.
All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
© 2020 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.
Salary: $30.09 - $34.84 / Hourly
Location: Beebe, AR
Date Posted: October 6, 2020
Employment Type: Temp to Hire
Job Reference: 03900-0011580609
Staffing Area: Technology u0026 IT