Job Information
Robert Half Customer Service Representative in Bell, California
Description
We are in search of a Temp-only Customer Service Representative to join our team in Bell, California. In this role, you will be responsible for handling customer inquiries, managing customer applications, and ensuring accurate customer records. This role offers a contract to permanent employment opportunity, where you will be integral in monitoring customer accounts and initiating appropriate actions.
Responsibilities:
• Handle customer inquiries efficiently, providing high quality customer service.
• Accurately process customer credit applications.
• Maintain and update customer credit records to ensure accuracy.
• Monitor customer accounts and initiate necessary actions as required.
• Answer inbound calls and manage email correspondence with customers.
• Utilize call center customer service skills to ensure effective communication.
• Perform data entry tasks related to customer records and credit applications.
• Utilize Microsoft Excel and Word for various administrative tasks.
• Manage order entry tasks in line with customer requests.
• Schedule appointments as necessary, ensuring efficient time management.
Requirements • Proficiency in answering inbound calls, demonstrating excellent communication and problem-solving skills.
• Previous experience in call center customer service is essential.
• Must possess strong customer service skills, with the ability to handle customer inquiries and complaints effectively.
• Capable of performing data entry tasks with high accuracy and attention to detail.
• Experience in email correspondence, able to respond to customer emails professionally and promptly.
• Ability to handle both inbound and outbound calls, ensuring customer satisfaction at all times.
• Proficient in Microsoft Excel, able to create spreadsheets, use advanced formulas, and generate reports.
• Skilled in using Microsoft Word for creating and editing documents.
• Experience in order entry, ensuring all customer orders are accurately processed.
• Ability to schedule appointments efficiently, managing the company's calendar effectively. TalentMatch®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
Robert Half will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .