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Robert Half Account Representative in Bellaire, Texas


We are seeking a highly skilled and experienced Medical Accounts Receivable Representative for a Houston-based hospital system. The medical account representative needs to have a strong background in Physician Revenue Cycle and Insurance Collections, particularly with government entities including Traditional Medicaid and Managed Medicaid Plans. Experience with Out-of-State Medicaid is a plus. The ideal candidate will have a proven track record of effectively appealing insurance claim denials, underpayments, and demonstrating a deep understanding of root cause analysis in insurance-related activities.


  • Manage the accounts receivable process for medical services provided, focusing on collections from government entities such as Traditional Medicaid and Managed Medicaid Plans.

  • Review and analyze insurance claims to identify denials and underpayments, and initiate appeals processes as necessary.

  • Conduct thorough root cause analysis to identify trends and issues contributing to claim denials and underpayments.

  • Collaborate with internal teams, including billing and revenue cycle management, to resolve outstanding accounts receivable issues promptly.

  • Maintain accurate and up-to-date records of appeals, correspondence, and interactions with insurance providers.

  • Utilize Excel and Epic software systems to track and manage accounts receivable data effectively.

  • Provide support and assistance to billing staff in resolving complex insurance-related issues.

  • Stay updated on changes in Medicaid policies, regulations, and billing procedures to ensure compliance and maximize revenue opportunities.

  • Communicate effectively with government entities, insurance providers, and internal stakeholders to facilitate the resolution of accounts receivable issues.

  • Assist in training new staff members on accounts receivable processes and procedures.


  • Minimum of 2 years of experience in appealing insurance claim denials and underpayments, preferably in a healthcare setting.

  • Strong understanding of Physician Revenue Cycle and Insurance Collections processes, particularly with government entities such as Traditional Medicaid and Managed Medicaid Plans.

  • Experience with Out-of-State Medicaid is preferred.

  • Proficiency in Microsoft Excel and Epic software systems.

  • Excellent analytical and problem-solving skills, with the ability to conduct root cause analysis of insurance-related activities.

  • Strong communication and interpersonal skills, with the ability to collaborate effectively with internal teams and external stakeholders.

  • Attention to detail and accuracy in managing accounts receivable data and documentation.

  • Ability to work independently and prioritize tasks in a fast-paced environment.

  • Experience working in billing and/or general pediatric facilities is a plus.

  • Bachelor's degree in healthcare administration, business administration, or related field is preferred.

If you meet these qualifications and are looking for a challenging and rewarding opportunity to contribute to the financial health of this reputable hospital organization, we encourage you to apply for this position.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit for more information.

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