Robert Half International Help Desk Analyst II in Bellevue, Washington
Candidates who excel at coming up with creative solutions to technical issues will be a great fit for this position. Robert Half Technology is seeking a Help Desk Analyst II to accommodate field users in an ever-changing, active environment. We encourage candidates with strong problem-solving skills and a passion for making effective change within an organization to apply to this Help Desk Analyst II position. Located in Bellevue, WA, the Help Desk Analyst opportunity is a short-term temporary role.
Independently investigate and implement solutions to technical issues
Provide service on technical help tickets submitted via phone, email, and walk-ups
Spot recurring technical issues and deploy solutions to address the root of the problems
Provide IT assistance for operating systems, productivity software, and a variety of other software applications used internally
At least 2-3 years of experience in a Help Desk role with exposure to escalated issues
Understanding of basic networking concepts
Background in installing and configuring operating systems, networked and local printers, and business applications
Experience in user administration and bug fixing in a client server environment
Detail-oriented Phone Etiquette experience preferred
Strong familiarity with communication
Expertise in Active Directory
Microsoft Office 365 experience
Strong problem solving and analytical skills
Prior experience with IT support ticketing systems
Robert Half Technology matches IT professionals with remote or on-site jobs on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities.
Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches you with jobs.
When you work with us, you’re working with the best. Robert Half has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.
Questions? Call your local office at 1.888.490.4429. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.
Location: Bellevue, WA
Date Posted: February 8, 2021
Employment Type: Temporary
Job Reference: 04410-9502847535
Staffing Area: Technology u0026 IT