Robert Half Customer Service Representative in Bellingham, Massachusetts
Description If you're looking for work as a Customer Service Representative, this position via Robert Half in the Wholesale Distribution field, situated in a dynamic, rapidly-changing call center, might be for you! You might be the Customer Service Representative we're looking for, if you're articulate and highly-skilled, and love building solid customer relationships. This Customer Service Representative job is long-term contract / contract / temporary, and located in Bellingham, Massachusetts.
How you will make an impact
Receive and send written business correspondence
Organize and route incoming telephone calls
By being successful in your role, you will facilitate business development and client referral goals by actively cross-selling and referring customers
Offer friendly, accurate customer service in a timely fashion Requirements - Knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Demonstrated talents in communicating and interacting with clients/customers, both internal and external
Resolve Customer Issues experience
Solid understanding of Answering Inbound Calls
Data entry experience required
Communication experience preferred
Call center experience highly desired
Proven knowledge of Call Center Customer Service
Critical thinking, problem solving, ability to work independently
Strong customer service and office administrative skills
Demonstrated experience performing extensive research to resolve complex customer inquiries
Ability to use multiple computer systems, applications, and utilize search tools to find information
Excellent oral and written communications skills
achievement oriented, positive attitude and an approach to work rooted in professionalism
Excellent problem solving skills in Microsoft Office applications
2+ years of past relevant experience
If you are committed to delivering an exceptional customer experience to each and every customer you interact with and are a customer service 'champion', we want to hear from you. Submit your resume today!
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Questions? Call your local office at 1.888.490.4154. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.