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Robert Half Patient Services Rep in Bellingham, Washington

Description The essential qualities necessary include, but are not limited to: · Superior customer service: interfaces well with staff, physicians, and patients · Organized; uses time efficiently · Team player: considers how your attendance and flexibility impact others · Ability to work independently, with little supervision · Able to manage frequent change, delays or unexpected events while maintaining a positive, patient, detail oriented mindset · Proficient oral and written communication · Ability to problem solve · Motivated; measures self against standard of excellence, overcomes obstacles and challenges Requirements · Provide exemplary internal and external customer service with a smile · Greet and direct patients, sales personnel and visitors with a smile · Check in established and new patients; confirm or verify insurance eligibility/referral; and enter insurance /referral information in practice management software and electronic medical record · Identify payor source, verify insurance eligibility and financial status; collect and post co-pays · Enter personal health information and financial information into practice management system with a high rate of accuracy; complies with federal and local laws to ensure patient privacy · Review records for completeness, print necessary updates and put records in order · · Facilitate flow of patients by coordinating with medical assistants · Schedule appointments as needed · Assist other personnel and completes duties as directed by supervisor · Must follow all policies as outlined in Employee Handbook

­Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app ( and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.4154. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit for more information.

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