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Robert Half Desktop Support Analyst in Bellwood, Illinois

Description Robert Half is seeking candidates with the ability to communicate complex technical information to non-technical users in an understandable and concise format for their Desktop Support Technician role. Problem solvers who prefer to work in a challenging and positive environment may succeed this Desktop Support Technician role. This Desktop Support Analyst role is long-term contract / temporary to hire in nature and is based in the Bellwood, Illinois, area.

What you get to do every day

  • Rectify computer problems, and suggest appropriate action/solutions

  • Provide computer desktop support in accordance with established policies and procedures

  • Be in contact regularly and effectively with ticket submitters

  • Maintain, analyze, and fix computer systems, hardware, printers, and computer peripherals

  • Develop records of daily data communication transactions, issues and remedial actions taken or installation activities

  • Arrange hardware repairs with the appropriate vendors

  • Administer support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems Requirements

  • Ability to quickly draft reports, business correspondence, user instructions, and procedure manuals

  • Desktop support or related experience

  • Adeptness in Computer Imaging

  • Customer service experience desired

  • Experience with Desktop Imaging

  • Foundational knowledge in hardware & software installation

  • Computer Hardware experience preferred

  • Demonstrated knowledge of Basic Network Troubleshooting

  • General familiarity with Microsoft Windows

  • Desktop Hardware experience

    Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit for more information.

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