Job Information
Robert Half Desktop Support Analyst in Bethlehem, Pennsylvania
Description
Robert Half's Desktop Support Technician role is for someone with a flair for clearly breaking down and explaining convoluted technical information in a way that is easily understood by non-technical users. You will have the opportunity to work with a company in the Healthcare/NHS industry in this role. You will thrive in this position if you consider yourself to be a self-starter with strong problem-solving skills and a passion for working in an innovative environment. Located in the Bethlehem, Pennsylvania, area, this Desktop Support Analyst role is long-term contract / temporary in nature.
100% ONSITE IN BETHLEHEM, PA
MUST BE COVID VACCINATED
Your responsibilities:
Organize hardware repairs with the appropriate vendors
Preserve, inspect, and mend computer systems, hardware, printers, and computer peripherals
Meet regularly and effectively with ticket submitters
Create records of daily data communication transactions, issues and remedial actions taken or installation activities
Offer your support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems
Supply computer desktop support in accordance with established policies and procedures
Settle computer problems, and offer suggestions on appropriate action/solutions
Requirements
Desktop support or related experience
Knowledgeable when it comes to writing reports, business correspondence, user instructions, and procedure manuals
Comprehensive knowledge of Windows 11
Microsoft Office 365 experience
Expertise in MS Windows 10
Strong familiarity with Active Directory
Microsoft 365 Enterprise experience
Technology Doesn't Change the World, People Do.®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .