Robert Half Customer Service Representative in Beverly Hills, California
Are you looking for work via Robert Half in the Financial Services field? You might be interested in this Customer Service Representative position in a dynamic, rapidly changing call center. You might be the Customer Service Representative we're looking for, if you're articulate and highly skilled, and love building solid customer relationships. If you're looking for a temporary to hire position in Beverly Hills, California, this Customer Service Representative opportunity could be for you! Preference is on candidates with banking or brokerage experience. Vaccinations are required for the role.
Manage incoming telephone calls
Retrieve and oversee the sending of written business communications
Be a part of business development by actively cross-selling and referring customers
Deliver outstanding, friendly customer service in a timely fashion
Requirements - Proven experience going the extra mile to solve complex customer inquiries via extensive research
Proficient with diversified computer software and systems
Advanced Microsoft Office skills
Ability to recognize, evaluate, and resolve problems effectively
Ability to effectively interact, verbally and in writing
2+ years' experience of demonstrated performance in a goal-driven & customer-focused environment preferred
Demonstrated talents in communicating and interacting with clients/customers, both internal and external
Loan servicing experience preferred
Strong familiarity with Call Center Customer Service
Solid understanding of Cash Handling
A consistently positive approach to your work that is rooted in a businesslike professionalism
- Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Excellent customer service and office administrative skills
If you derive professional and personal satisfaction from the expert application of customer service on a case-by-case basis, we want to hear from you. Apply today!
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.