Robert Half Desktop Support Analyst in Beverly, Massachusetts
Description Candidates who excel at explaining intricate technical information to the non-technical user will be ideal for this position. Are you a driven individual who is most productive in an active and positive environment? If so, Robert Half has a Desktop Support Technician role that may be the position for you. If you are a motivated candidate with effective problem-solving abilities, we encourage you to apply. This Desktop Support Analyst position, which is a permanent opportunity, is located in the Beverly, Massachusetts, area.
What you get to do every single day
Create records of daily data communication transactions, issues and remedial actions taken or installation activities
Retain, investigate, and restore computer systems, hardware, printers, and computer peripherals
Arrange hardware repairs with the appropriate vendors
Offer your support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems
Solve computer problems, and implement appropriate action/solutions
Interact regularly and effectively with ticket submitters
Deliver computer desktop support in accordance with established policies and procedures Requirements - Desktop support or related experience
Knowledgeable when it comes to writing reports, business correspondence, user instructions, and procedure manuals
Microsoft Office 365 experience
TCP/IP experience preferred Technology Doesn't Change the World, People Do.®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.