Robert Half Collections Specialist in Birmingham, Alabama
Description The strongest candidates for our Collections Specialist position will have a strong sense of ownership and attention to detail. Candidates looking to build their careers as finance professionals will have the opportunity to join a growing team at this position. If you're interested, contact Robert Half today. Based in the Birmingham, Alabama region, this long-term contract / temporary role is a great opportunity for a Collections Specialist.
Catalog all customer payments to the correct reports
Maintain and update customer files to ensure data integrity
Act as mediator in maintaining quality customer service and a positive company image by resolving customer account inquiries
Identify delinquent customer accounts through various means, e.g. skip-tracing, written correspondence, phone contact, and making arrangements for payment
Process bankruptcy filings correctly when received
Comply with all rules and regulations established by the Federal Fair Credit Reporting Act
Take care of inbound and outbound collections calls and correspondence
Head all billing and reporting activities in response to deadlines
Guarantee payments are processed Requirements - Great written, verbal, and interpersonal skills
Well-founded grasp of Microsoft Office
Administrative Assistance experience highly desired
Customer service experience
Deep understanding of Accounts Receivable (AR)
Customer invoices experience preferred
Posting Payments experience preferred
Proven knowledge of Microsoft Excel
AA or BS/BA in Accounting preferred
Prior experience using accounting software
Effectively analyze customer accounts make decisions based on said analyses
2-3 years of prior high volume collections experience
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.