Robert Half Collections Specialist in BIRMINGHAM, Alabama
Natural leaders driven by a strong sense of accomplishment and focused, detail-oriented thinkers with backgrounds in accounting, finance or business administration will be preferred for this Collections Specialist position. This Collections Specialist role will be based in the Birmingham, Alabama region and will be a contract to full-time opportunity. An experienced Collections Specialist will be able to nourish their career at a growing company in this position. If you're interested, contact Robert Half today!
Process bankruptcy filings correctly when received
Ensure the processing of payments
Maintain and update customer files to sustain data integrity
Maintain quality customer service and a positive company image by resolving customer account inquiries
Record all customer payments to the correct reports
Comply with all rules and regulations established by the Federal Fair Credit Reporting Act
Direct all billing and reporting activities in accordance to deadlines
Identify delinquent customer accounts through various means, e.g. skip-tracing, written correspondence, phone contact, and making arrangements for payment
Control inbound and outbound collections calls and correspondence
Requirements - Excellent communication skills (written and verbal)
AA or BS/BA in Accounting preferred
Prior experience using accounting software
Foundational knowledge in Posting Payments
Knowledge of customer invoices
Demonstrated knowledge of Microsoft Office
Adeptness in Microsoft Excel
Administrative Assistance experience highly desired
Solid understanding of customer service
Strong familiarity with Accounts Receivable (AR)
2-3 years of prior high volume collections experience
Ability to survey and make decisions regarding customer accounts
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Questions? Call your local office at 1.888.490.3195. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.