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Robert Half Collections Specialist in BIRMINGHAM, Alabama


Natural leaders driven by a strong sense of accomplishment and focused, detail-oriented thinkers with backgrounds in accounting, finance or business administration will be preferred for this Collections Specialist position. This Collections Specialist role will be based in the Birmingham, Alabama region and will be a contract to full-time opportunity. An experienced Collections Specialist will be able to nourish their career at a growing company in this position. If you're interested, contact Robert Half today!

Key responsibilities:

  • Process bankruptcy filings correctly when received

  • Ensure the processing of payments

  • Maintain and update customer files to sustain data integrity

  • Maintain quality customer service and a positive company image by resolving customer account inquiries

  • Record all customer payments to the correct reports

  • Comply with all rules and regulations established by the Federal Fair Credit Reporting Act

  • Direct all billing and reporting activities in accordance to deadlines

  • Identify delinquent customer accounts through various means, e.g. skip-tracing, written correspondence, phone contact, and making arrangements for payment

  • Control inbound and outbound collections calls and correspondence

    Requirements - Excellent communication skills (written and verbal)

  • AA or BS/BA in Accounting preferred

  • Prior experience using accounting software

  • Foundational knowledge in Posting Payments

  • Knowledge of customer invoices

  • Demonstrated knowledge of Microsoft Office

  • Adeptness in Microsoft Excel

  • Administrative Assistance experience highly desired

  • Solid understanding of customer service

  • Strong familiarity with Accounts Receivable (AR)

  • 2-3 years of prior high volume collections experience

  • Ability to survey and make decisions regarding customer accounts

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.3195. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit for more information.

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