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Robert Half Credit & Collections Representative in BIRMINGHAM, Alabama


Robert Half is looking for an experienced Credit & Collections Specialist with a strong sense of ownership and attention to detail. This role is with a company in the Manufacturing field. This is contract to full-time role is for a Credit & Collections Specialist who wants to work in the Birmingham, Alabama area. This Credit & Collections position offers a hybrid work schedule. Candidates must be local to the Birmingham, AL area to be considered, because two days of on-site work is required. Apply today for immediate consideration!

What you get to do every single day

  • Control inbound and outbound collections calls and correspondence

  • Guarantee the processing of payments

  • Pinpoint delinquent customer accounts through various means, e.g. written correspondence, phone contact, skip-tracing, and making arrangements for payment

  • Lead all billing and reporting activities according to deadlines

  • Ensure bankruptcy filings are processed in the correct manner when received

  • Record all customer payments to the correct reports

  • Act as liaison in maintaining quality customer service and a positive company image by resolving customer account inquiries

  • Maintain and update customer files to ensure data integrity

  • Yield to all Federal Fair Credit Reporting Act rules and regulations

    Requirements - Strong communication and social skills

  • Ability to analyze and make decisions on customer accounts

  • 2-3 years of prior high volume collections experience

  • Experience using accounting software

  • Strong familiarity with Approve Credit

  • Commercial credit experience preferred

  • Comprehensive knowledge of commercial collections

  • Proven knowledge of Microsoft Excel

  • SAP experience highly desired

  • Commercial collections experience

  • AA or BS/BA in Accounting preferred

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app ( and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.3195. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to temporary professionals. Visit for more information.

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