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Job Information

Robert Half International Customer Service Representative in Bloomington, Minnesota

Description

Are you a result oriented customer service professional looking for your next opportunity? If so, OfficeTeam may have just the right opportunity for you. We are currently staffing for a client that is looking to add several high energy Customer Service Representatives to their team in a temporary capacity to assist with a high volume of calls between now and the end of the year. In this role you will be responsible for:

  • Monitor inbound queue of customer calls assisting those callers with questions about their exciting accounts

  • Place follow up calls to customers waiting on research and/or follow up from previous calls

  • Resolve discrepancies in data or account information, taking the appropriate action as requested by the customer

  • Escalate calls requiring additional attention to the next level supervisor as necessary

To be considered for this dynamic opportunity please apply directly to Jenna O'Rourke by emailing your resume to jenna.orourke@officeteam.com. Or call 952.831.6020 ext. 45151

Requirements

Minimum requirement:

• 3-6 months of prior customer service or office experience preferred

• Manage a large amount of incoming and outgoing calls

• Generate sales leads to pass to inside account executive team

• Build sustainable relationships and trust with customer accounts through open and interactive communication

• Provide accurate, valid and complete information by using the right methods/tools

• Meet or exceed call handling quotas with a high quality customer satisfaction score

OfficeTeam, a Robert Half Company, matches professionals in the administrative field on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you. Our personalized approach, innovative matching technology and global network with local market expertise help you find the legal opportunities that match your skills and priorities — fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets.

From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE’s “Most Admired Companies” list every year since 1998.

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Contact your nearest OfficeTeam location at 888.490.4154 or visit www.roberthalf.com/jobs/officeteam to apply for this job now or find out more about other job opportunities.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2020 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.

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Salary: $16.00 - $18.00 / Hourly

Location: Bloomington, MN

Date Posted: October 16, 2020

Employment Type: Temporary

Job Reference: 02300-9502727171

Staffing Area: Office u0026 Administrative

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