Robert Half Help Desk Analyst I in BLUE BELL, Pennsylvania
If you're looking for work as a Help Desk Analyst and want to work in an innovative and fast-paced environment, Robert Half might have the job for you. If you're a creative with a talent for solving both routine and unique problems, you might be right for this job. You will thrive in this position if you can support local and field users with a highly visible role that has a positive impact on both the department and the company. This Help Desk Analyst opportunity is a long-term contract / temporary role that is remote. For consideration, please contact Abigail Fox (267) 996-3437
How you will make an impact
Provide IT support for operating systems, productivity software, and a variety of other applications used internally
Pinpoint recurring technical issues and present solutions to address the root of the problems
Independently investigate and implement solutions to technical issues
Provide solutions and follow up on technical help tickets submitted via phone, email, and walk-ups
Requirements - Demonstrated knowledge of user administration and bug fixing in a client server environment
Understanding of basic networking concepts
IT support ticketing system experience desired
Experience installing and configuring operating systems, networked and local printers, and business applications
Solid understanding of Microsoft Office 365
Ability to simplify complex problems and build solutions
Technology Doesn't Change the World, People Do.®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Questions? Call your local office at 1.888.490.4429. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.