Robert Half International Customer Service Representative in BOARDMAN, Ohio
Join Our Team as a Customer Service Representative!
A company in Boardman is searching for a Customer Service professional. In this role you will maintain solid customer relationships by monitoring and processing alarm signals, answering, handling and directing incoming phone calls, process daily paperwork with speed and professionalism. Customer Service Representatives must have excellent communication skills and knowledge of Microsoft Word, Microsoft Excel and customer database systems. Previous customer service experience is a plus! Our client is ready to hire a results-oriented Customer Service professional today.
Schedule: This is a 2p-10p schedule with rotating holidays and weekends. If interested, please contact Office Team at 330-702-7844.
Requirements - Strong customer service and office administrative skills
2+ years' experience with performing in a goal-driven & customer-focused environment preferred
Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers
Positive attitude and an engaging businesslike approach
No stranger to performing extensive research to resolve complex customer inquiries
Experience using Microsoft Office
Ability to navigate multiple computer systems, applications, and utilize search tools to find information
Excellent written/verbal communication and organizational skills
- Foundational knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Solid understanding of customer service
Data entry experience
Excellent problem-solving skills
If you are committed to delivering an exceptional customer experience to each and every customer you interact with and are a customer service 'champion', we want to hear from you. Submit your resume today!
OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you.
Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.
When you work with us, you’re working with the best. has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.
Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.