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Robert Half Desktop Support Technician II US in Boston, Massachusetts

Description Robert Half is seeking candidates with the ability to communicate complex technical information to non-technical users in an understandable and concise format for their Desktop Support Technician role. If you are a problem solver who enjoys working in a challenging and positive environment, this may be the Desktop Support Technician position for you. This Desktop Support Analyst role is long-term contract / temporary in nature and is located in the Boston, Massachusetts, area.

Your responsibilities in this role

  • Organize hardware repairs with the appropriate vendors

  • Rectify computer problems, and suggest appropriate action/solutions

  • Administer computer desktop support in accordance with established policies and procedures

  • Communicate regularly and effectively with ticket submitters

  • Offer support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems

  • Keep up, explore, and fix computer systems, hardware, printers, and computer peripherals

  • Develop records of daily data communication transactions, issues and remedial actions taken or installation activities Requirements - navigating basic office equipment and protocols experience

  • Desktop support or related experience

  • Knowledgeable when it comes to writing reports, business correspondence, user instructions, and procedure manuals

Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.4429. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2021 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (www.roberthalf.com/terms-of-use).

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