Robert Half Project Manager in Boston, Massachusetts
Working as a key member of the team, the Delivery Manager II will execute on the vision set by the Product Management group and own and drive the development of new products, manage internal strategic projects focused on corporate value, and deliver our leading payments technology platform to organizations most strategic partners and customers.
We're building the next generation of capabilities that powers our merchant-first ecosystem. The radical and responsible delivery of value is our mandate. We believe that focused and empowered teams can do great things. You'll find that we're a curious, driven, and pragmatic bunch who believe in outcomes over outputs, and we're looking for like-minded individuals to join us on our journey.
Duties and Responsibilities
Serve as the Delivery Manager II supporting our cross-functional project teams for complex product launches and projects with company-wide impact.
Acts as a resource to unblock and enable the whole team.
Manages risk in collaborations with other teams
Takes full ownership of project implementation project from Initiation to delivery; accountable for ensuring the ultimate success of the project.
Build and manage master project plans and supporting artifacts encompassing resource requirements, business/stakeholder/solutions requirements, dependencies, timelines, milestones, and success criteria as necessary to deliver on the promised business value.
Collaborate effectively with cross-functional/cross-channel business and engineering teams to hit specific timelines and deliverables.
Proactively manage internal and external relationships with senior stakeholders with business unit dependencies on the program outcome. Manage and balance business stakeholders’ schedules, costs, and scope.
Ensure all project resources (staff, time, and budget) and requirements are thoughtfully developed, clearly identified, and agreed upon, and that the project tracks to critical objectives, timelines, and budgets.
Be the hub of organizing, professional cross-functional teams.
Work with team members to improve the quality of service delivery.
Coordinate with various constituencies, including management and business owners, to define, implement, and track key success metrics.
Identify, assign, and track required tasks for the successful completion of the project.
Develop/deliver executive updates and for senior leadership teams and groups.
Take full ownership of the Implementation project from initiation to close; accountable for ensuring the ultimate success of the project.
Reduces complexity of projects/services/processes complexity to drive efficiency
Instrumental in improving team efficiency.
Experience within the payments industry would be ideal.
Project Management skillset and experience
Working knowledge of SDLC and Agile practices
Behavioural- Development a plus
3-5 years of Product Management or Project Management
Strong interpersonal skills – written, oral, presentation
Professional consulting experience working on technical projects a plus
A management style that drives results
Functional and technical design skills
Comfortable presenting to internal and external team members and stakeholders
Experience or familiarity with a variety of business functions including Customer Services, Sales, Marketing, Accounting, and professional services considered plus
Technology Doesn't Change the World, People Do.®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
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Questions? Call your local office at 1.888.490.4429. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.