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Robert Half International Customer Service Representative in BOULDER, Colorado

Description Do you love building solid customer relationships? You might be the Customer Service Representative Robert Half is looking for. Are you an articulate, highly-skilled candidate? You could find an excellent career opportunity in this Customer Service Representative position. This Customer Service Representative job is short-term contract / temporary to hire, and located in Boulder, Colorado. This position is perfect for candidates looking to work in a dynamic, rapidly-changing call center.

How you will make an impact

  • Handle incoming telephone calls

  • Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers

  • Field and send out send written business correspondence

  • Give exceptional customer service in a timely fashion Requirements - Proven experience going the extra mile to solve complex customer inquiries via extensive research

  • Proven computer skills

  • Proficiency with Microsoft Office required

  • Excellent communication and organizational skills

  • Demonstrated talents in communicating and interacting with clients/customers, both internal and external

    • Familiarity with Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
  • A consistently positive approach to your work that is rooted in a businesslike professionalism

  • 2+ years' experience of proven performance in a goal-driven & customer-focused environment desired

  • Customer service and office administrative skills

  • Zendesk experience preferred

  • Comprehensive knowledge of De-Escalation

  • Expertise in Problem Resolution

  • Proficiency in Slack

  • Creative problem solver who anticipates risks and opportunities and maintains a vision for continuous improvement

If you derive professional and personal satisfaction from the expert application of customer service on a case-by-case basis, we want to hear from you. Apply today!

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

2021 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (www.roberthalf.com/terms-of-use).

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