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Robert Half Customer Service Representative in Brecksville, Ohio


Robert Half Direct is partnering with an established retail business seeking a full-time Customer Service Representative to join the team. The ideal candidate will be a dependable team player with strong interpersonal communication skills. We need someone who is comfortable with making outgoing phone calls to existing customers to collect their weekly orders, as well as taking in bound calls. There is no Cold Calling involved with this position.

  • Full medical benefits, 401k retirement plan and paid time off are provided by our client


  • Provide customer service and reception duties

  • Educate customers about products and answer basic questions

  • Recommend best sellers and provide flavor descriptions

  • Managing small shipment accounts with UPS, processing credit card payments at the end of each day we well as performing other basic office functions as needed


  • Experience processing complex transactions and performing extensive research to resolve complex customer inquiries

  • A college degree is not required but preferred

  • Excellent verbal, written, and social communication skills

  • Active problem-solver who listens for customer cues and actively resolves problems with grace and integrity

  • Proficient with Microsoft Word and Excel spreadsheets

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit for more information.

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