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Robert Half Customer Service Representative in Brookfield, Wisconsin

Description Customer Service Representatives will be preferred for this position via Robert Half if they love building solid customer relationships. If you're looking for work as a Customer Service Representative and are articulate and highly-skilled, we could have an excellent career opportunity for you. This Customer Service Representative job is long-term contract / temporary to hire, and located in Brookfield, Wisconsin. Candidates who thrive in a dynamic, rapidly-changing call center will be interested in this position.

Your responsibilities

  • Provide accurate, friendly customer service in a timely fashion

  • Field and send out send written business correspondence

  • Manage incoming telephone calls

  • Be a part of business development by by actively cross-selling and referring customers Requirements - Ability to navigate multiple computer systems, applications, and utilize search tools to find information

  • Strong proficiency in Excel and other Microsoft Program skills required

  • Knowledge of customer service

  • Comprehensive knowledge of SAP

  • Proficiency in Microsoft Outlook

  • Data entry experience

  • Positive attitude and an engaging businesslike approach

  • Comfort and confidence when interacting with internal and external partners and clients/customers

  • Critical thinking, problem solving, ability to work independently

  • Strong communication and social skills and able to receive criticism well

  • 2+ years' experience with performing in a goal-driven & customer-focused environment preferred

  • Demonstrated experience performing extensive research to resolve complex customer inquiries

  • Excellent customer service and office administrative skills

    • Foundational knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

If you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today!

­Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.4154. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2022 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/terms-of-use) .

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