Robert Half Customer Service Representative in BROOMFIELD, Colorado
Description Customer Service Representatives will be interested in Robert Half's new position if they love building solid customer relationships and want to work in the growing Agriculture industry. If you're articulate and highly-skilled, this Customer Service Representative position could be an excellent career opportunity for you! This long-term contract / temporary to hire Customer Service Representative position could be for you, if you're available to work in Broomfield, Colorado. If you want to work in a dynamic, rapidly-changing call center, this could be the job for you!
Organize and route incoming telephone calls
Manage the fielding and sending of important written business correspondence
Contribute accurate, friendly customer service in a timely fashion
Be a part of business development by by actively cross-selling and referring customers Requirements - Client Intake experience highly preferred
Deep understanding of Customer Contracts
Experience with Microsoft Excel
Command of Customer Account
General familiarity with order entry
Background working with Microsoft Outlook
Adeptness in Microsoft Office Suites
Foundational knowledge in Business-to-business to Consumer (B2B2C)
Demonstrated knowledge of Telephone Triage
Practical knowledge of Client Relations
Comprehensive knowledge of Assist Customers
Demonstrated ability to interact effectively with internal and external partners and clients/customers
- Solid understanding of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
1+ years of past relevant experience
Ability to navigate multiple computer systems, applications, and utilize search tools to find information
Strong communication and interpersonal skills (verbal, written, and listening)
Excellent problem-solving skills
Excellent customer service and office administrative skills
Experience performing extensive research to resolve complex customer inquiries
Microsoft Office experience preferred
Upbeat, positive attitude and an approach to work rooted in professionalism
We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us today
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Questions? Call your local office at 1.888.490.4154. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.