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Robert Half International Desktop Support Analyst in BRYN MAWR, Pennsylvania


Explaining intricate technical information to the non-technical user is an essential skill for this position. We want to hear from you if you are a driven individual who is most productive in an active and positive environment. Robert Half Technology has a Desktop Support Technician role with a company in the Education - University industry that may be the position for you, if that's you. You should apply to this job, if you are a motivated candidate with effective problem-solving abilities. Located in the Bryn Mawr, Pennsylvania, area, this Desktop Support Analyst role is long-term temporary-to-full-time in nature. Contact me for consideration for this position and MORE ! Abigail Fox (215) 568-1513

Your responsibilities

  • Administer computer desktop support in accordance with established policies and procedures

  • Administer support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems

  • Support records of daily data communication transactions, issues and remedial actions taken or installation activities

  • Organize hardware repairs with the appropriate vendors

  • Retain, investigate, and restore computer systems, hardware, printers, and computer peripherals

  • Settle computer problems, and offer suggestions on appropriate action/solutions

  • Meet regularly and effectively with ticket submitters


  • Experience writing procedure manuals, user instructions, business correspondence, and general report writing

  • Comprehensive knowledge of Apple Macintosh

  • Microsoft Windows 10 experience required

  • Audio Visual experience preferred

  • Strong familiarity with Mobile Device

  • Desktop support or related experience

Robert Half Technology matches IT professionals with some of the best companies on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities. Our personalized approach, innovative matching technology and global network with local market expertise help you find the technology jobs that match your skills and priorities — fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets.

From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE’s “Most Admired Companies” list every year since 1998.

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Salary: $18.00 - $20.00 / Hourly

Location: BRYN MAWR, PA

Date Posted: November 13, 2020

Employment Type: Temp to Hire

Job Reference: 03720-0011583900

Staffing Area: Technology u0026 IT