Robert Half International Customer Service Representative in Buena Park, California
You might be interested in this Customer Service Representative position via OfficeTeam in the Retail field, if you like the idea of working in a dynamic, rapidly changing call center. We are seeking an articulate, highly-skilled Customer Service Representative who loves building solid customer relationships. This Buena Park, California Customer Service Representative position could be for you, if you're available for a long-term temporary-to-full-time opportunity.
Contribute accurate, friendly customer service in a timely fashion
Manage and place incoming telephone calls
By being successful in your role, you will facilitate business development and client referral goals by actively cross-selling and referring customers
Manage the fielding and sending of important written business correspondence
Strong proficiency in Excel and other Microsoft Program skills
A consistently positive approach to your work that is rooted in a businesslike professionalism
3+ years of past relevant experience
Creative problem solver who anticipates risks and opportunities and maintains a vision for continuous improvement
Proven experience going the extra mile to solve complex customer inquiries via extensive research
- Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers
Strong familiarity with Superior Customer Service
Order entry experience
Expertise in Resolve Customer Service
Solid understanding of customer service
Excellent written, verbal and social communication skills
Excellent computer skills
Customer service and office administrative skills
If you are committed to delivering an exceptional customer experience to each and every customer you interact with and are a customer service 'champion', we want to hear from you. Submit your resume today!
OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you.
Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.
When you work with us, you’re working with the best. has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.
Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.
Salary: $19.00 - $22.00 / Hourly
Location: Buena Park, CA
Date Posted: February 8, 2021
Employment Type: Temp to Hire
Job Reference: 00750-0011696942
Staffing Area: Office u0026 Administrative