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Robert Half International Customer Service Representative in Buena Park, California

Description

You might be interested in this Customer Service Representative position via OfficeTeam in the Retail field, if you like the idea of working in a dynamic, rapidly changing call center. We are seeking an articulate, highly-skilled Customer Service Representative who loves building solid customer relationships. This Buena Park, California Customer Service Representative position could be for you, if you're available for a long-term temporary-to-full-time opportunity.

Your responsibilities

  • Contribute accurate, friendly customer service in a timely fashion

  • Manage and place incoming telephone calls

  • By being successful in your role, you will facilitate business development and client referral goals by actively cross-selling and referring customers

  • Manage the fielding and sending of important written business correspondence

Requirements

  • Strong proficiency in Excel and other Microsoft Program skills

  • A consistently positive approach to your work that is rooted in a businesslike professionalism

  • 3+ years of past relevant experience

  • Creative problem solver who anticipates risks and opportunities and maintains a vision for continuous improvement

  • Proven experience going the extra mile to solve complex customer inquiries via extensive research

    • Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
  • Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers

  • Strong familiarity with Superior Customer Service

  • Order entry experience

  • Expertise in Resolve Customer Service

  • Solid understanding of customer service

  • Excellent written, verbal and social communication skills

  • Excellent computer skills

  • Customer service and office administrative skills

If you are committed to delivering an exceptional customer experience to each and every customer you interact with and are a customer service 'champion', we want to hear from you. Submit your resume today!

OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you.

Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.

When you work with us, you’re working with the best. has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.

Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2020 OfficeTeam. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (www.roberthalf.com/terms-of-use).

Salary: $19.00 - $22.00 / Hourly

Location: Buena Park, CA

Date Posted: February 8, 2021

Employment Type: Temp to Hire

Job Reference: 00750-0011696942

Staffing Area: Office u0026 Administrative

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