Robert Half International Customer Service Representative in BUFFALO, New York
Customer Service Representative Opportunities!
Are you looking to expand your career as a Customer Service Representative? OfficeTeam has an excellent job opportunity for an articulate, highly-skilled candidate. Do you wish to take your social skills and put them to work to further the growth of an awesome business? This will be a fantastic next step in your career. This position will operate in a fast-paced and dynamic environment. This short-term temporary Customer Service Representative position in Buffalo, New York could be perfect for you!
How you will make an impact
Manage the fielding and sending of important written business correspondence
Contribute accurate, friendly customer service in a timely fashion
Receive and place telephone calls
Be a part of business development by by actively cross-selling and referring customers
Demonstrated ability to interact effectively with internal and external partners and clients/customers
Ability to navigate multiple computer systems, applications, and utilize search tools to find information
Excellent problem-solving skills
Foundational knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
2+ years' experience with performing in a goal-driven & customer-focused environment preferred
Positive attitude and an engaging businesslike approach
Proven experience going the extra mile to solve complex customer inquiries via extensive research
Strong communication and social skills and able to receive criticism well
Strong customer service and office administrative skills
Solid understanding of switchboard phones from 1-10 lines
Microsoft Office experience preferred
We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us today
OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you.
Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.
When you work with us, you’re working with the best. has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.
Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.
Salary: $12.50 - $14.00 / Hourly
Location: BUFFALO, NY
Date Posted: January 4, 2021
Employment Type: Temporary
Job Reference: 02920-0011657619
Staffing Area: Office u0026 Administrative