Robert Half Corporation Jobs

Job Information

Robert Half International Customer Service Representative in Cambridge, Massachusetts

Description

OfficeTeam is looking for a Customer Service Representative with a distinct skill set to expand their career. Do you love building solid customer relationships? Then this position may be for you. This position is based in a dynamic and fast-paced environment. This Customer Service Representative job is short-term temporary, and located in the Cambridge area.

What you get to do every single day

  • Receive and send written business correspondence

  • Handle incoming telephone calls

  • Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers

  • Offer friendly, accurate customer service in a timely fashion

Requirements

  • Call Center Customer Service experience

  • No stranger to performing extensive research to resolve complex customer inquiries

  • Demonstrated talents in communicating and interacting with clients/customers, both internal and external

  • Knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

  • Excellent customer service and office administrative skills

  • Strong communication skills, both verbally and in writing

  • Proficient with diversified computer software and systems

  • Excellent problem-solving skills

  • 2+ years' experience of proven performance in a goal-driven & customer-focused environment desired

If you have the relevant experience and are interested in the position, please send an updated copy of your resume, today, to Kara.Riggio@Officeteam.com!

OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you.

Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.

When you work with us, you’re working with the best. has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.

Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2020 OfficeTeam. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (www.roberthalf.com/terms-of-use).

Salary: $16.00 - $19.00 / Hourly

Location: Cambridge, MA

Date Posted: January 10, 2021

Employment Type: Temporary

Job Reference: 02180-0011662855

Staffing Area: Office u0026 Administrative

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