Robert Half International Desktop Support Analyst in Canton, Georgia
Description This is a job where you will need to excel at explaining intricate technical information to the non-technical user. You will be a good fit for this position if you are an individual who is most productive in an active and positive environment. If that sounds like you, Robert Half Technology has a Desktop Support Technician role that may be the position for you. We're looking for motivated candidates with effective problem-solving abilities. This Desktop Support Analyst role is a short-term temporary opportunity based in the Canton, Georgia, area.
Interact regularly and effectively with ticket submitters
Supply computer desktop support in accordance with established policies and procedures
Support, examine, and repair computer systems, hardware, printers, and computer peripherals
Coordinate hardware repairs with the appropriate vendors
Resolve computer problems, and give guidance on appropriate action/solutions
Maintain records of daily data communication transactions, issues and remedial actions taken or installation activities
Give support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems Requirements - General familiarity with Microsoft Office 365
Wide ranging experience with Backup Technologies
Practical knowledge of Microsoft Office 365
Skills in BCP (disaster recovery)
Microsoft Virtual Server experience highly desired
Good understanding of Offsite Backup
Microsoft Server OS experience
Earlier work involving Data Backup
Well-founded grasp of Microsoft Windows Server OS
Comprehension of disaster recovery
Microsoft Server experience required
Microsoft Windows 10 experience
Previous experience working with disaster recovery
Foundational knowledge in Microsoft Windows Server
Proven knowledge of Microsoft System Center Configuration Manager/System Management Server
Quality experience with O 365
Desktop support or related experience
Ability to quickly write reports, business correspondence, user instructions, and procedure manuals
Robert Half Technology matches IT professionals with remote or on-site jobs on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities.
Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches you with jobs.
When you work with us, you’re working with the best. Robert Half has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.
Questions? Call your local office at 1.888.490.4429. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.