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Robert Half International Desktop Support Analyst in Canton, Georgia

Description This is a job where you will need to excel at explaining intricate technical information to the non-technical user. You will be a good fit for this position if you are an individual who is most productive in an active and positive environment. If that sounds like you, Robert Half Technology has a Desktop Support Technician role that may be the position for you. We're looking for motivated candidates with effective problem-solving abilities. This Desktop Support Analyst role is a short-term temporary opportunity based in the Canton, Georgia, area.

Your responsibilities

  • Interact regularly and effectively with ticket submitters

  • Supply computer desktop support in accordance with established policies and procedures

  • Support, examine, and repair computer systems, hardware, printers, and computer peripherals

  • Coordinate hardware repairs with the appropriate vendors

  • Resolve computer problems, and give guidance on appropriate action/solutions

  • Maintain records of daily data communication transactions, issues and remedial actions taken or installation activities

  • Give support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems Requirements - General familiarity with Microsoft Office 365

  • Wide ranging experience with Backup Technologies

  • Practical knowledge of Microsoft Office 365

  • Skills in BCP (disaster recovery)

  • Microsoft Virtual Server experience highly desired

  • Good understanding of Offsite Backup

  • Microsoft Server OS experience

  • Earlier work involving Data Backup

  • Well-founded grasp of Microsoft Windows Server OS

  • Comprehension of disaster recovery

  • Microsoft Server experience required

  • Microsoft Windows 10 experience

  • Previous experience working with disaster recovery

  • Foundational knowledge in Microsoft Windows Server

  • Proven knowledge of Microsoft System Center Configuration Manager/System Management Server

  • Quality experience with O 365

  • Desktop support or related experience

  • Ability to quickly write reports, business correspondence, user instructions, and procedure manuals

Robert Half Technology matches IT professionals with remote or on-site jobs on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities.

Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches you with jobs.

When you work with us, you’re working with the best. Robert Half has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.

Questions? Call your local office at 1.888.490.4429. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit for more information.

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