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Robert Half Business Systems Analyst in Canton, Massachusetts


*This is a 5 day a week onsite role South of Boston. Nonnegotiable*

Robert Half is hiring for a Business Systems Analyst/Business analyst for a client in the food equipment manufacturing space. This is a full-time, direct hire role where you will assist in the design and implementation of a CRM system that will be the backbone of their sales operations. If you are a dynamic and confident Business Systems Analyst, we want to hear from you! Our ideal candidate is smart, energetic, hardworking and likes to have FUN! This role is onsite 5 days a week.

Business Systems Analyst Job Description

In this position, you will report to the VP of IT and work closely with business stakeholders to ensure their application and information systems are aligned with current and future business requirements. As an analyst, you will identify and document business requirements, describe and diagram business processes, and then assist in the formulation, scoping and development of overall technical/business solution. The position requires significant analytical thinking and at times involves being able to take a broader perspective to question and challenge existing ways of doing things in order to develop the best overall solution. The business system analyst will be expected to obtain a deep business process knowledge of the client's business-sales, service, operations, and finance. The candidate must have the ability to interact effectively with all business end users, grasp both technical and business needs quickly and possess outstanding verbal, writing, presentation, and flow-charting skills.

You will partner closely with other members of the team including the CRM Administrator and Application Support Engineer.

Qualifications and Experience

  • BA or BS in Information Systems, Information Technology, or Computer Science

  • At least 2-3 years Business System Analyst/Business Analyst experience

  • Must possess ability to communicate and interact effectively at both technical and business level

  • Must possess excellent verbal, written, and presentation skills

  • Must possess outstanding skills in use of flow charting software (Visio, Smart Draw etc.) and presentation software (Power Power etc.)

  • Experience with data analysis and BI/Reporting Platforms such as PowerBI, Tableau, Excel Power Pivot a plus


  • Must have passion for business systems analysis

  • Must have experience working in the manufacturing industry

  • Must possess ability to communicate and interact effectively at both technical and business level

  • Self-starter with strong work ethic

  • Strong team player with proven ability to work effectively cross-functionally

  • Excellent customer service skills

  • Strong organizational, multi-tasking and project management skills

  • Ability to learn and comprehend new systems and business processes quickly

  • Strong attention to detail and accuracy

  • Strong desire to improve and grow continuously

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Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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