Job Information
Robert Half Customer Service Representative in Canton, Ohio
Description You might be interested in this Customer Service Representative position via Robert Half, in a dynamic, rapidly changing call center. If you love building solid customer relationships, and are articulate and highly-skilled, this Customer Service Representative position might be for you. This short-term contract / temporary to hire Customer Service Representative position in Canton, Ohio could be perfect for you!
Responsibilities
Deliver outstanding, friendly customer service in a timely fashion
Manage and place incoming telephone calls
By being successful in your role, you will facilitate business development and client referral goals by actively cross-selling and referring customers
Manage the fielding and sending of important written business correspondence Requirements - Ability to interact effectively with internal and external partners and clients/customers
- Familiarity with Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Critical thinking, problem solving, ability to work independently
Excellent verbal, written, and social communication skills
Ability to navigate multiple computer systems and applications
Experience with Microsoft Office required
2+ years' experience of proven performance in a goal-driven & customer-focused environment desired
Knowledge of order entry
Comprehensive knowledge of customer service
Supportive, positive attitude with a professional demeanour applied to all tasks
Excellent customer service and office administrative skills
Proven experience going the extra mile to solve complex customer inquiries via extensive research
If you are committed to delivering an exceptional customer experience to each and every customer you interact with and are a customer service 'champion', we want to hear from you. Submit your resume today!
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .