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Robert Half Consumer Loan Specialist in Cape Giradeau, Missouri

Description Robert Half is seeking a Consumer Loan Specialist in Cape Girardeau MO offering competitive pay Job details: Actively seeks opportunities to originate new loan business with new and existing customers. Evaluates customer needs to recommend the best consumer loan and voluntary product solutions. Completes loan applications, proposals and offers for new borrowers and follows up with pending applicants. Assists potential borrowers by explaining the loan process, answering questions regarding loan products and loan processing. Takes ownership of customer concerns and works with management to formulate and execute strategies for potential problem loans. Closes loans, assembles loan folders, and breaks down files as well as other miscellaneous tasks. Consistently meets or exceeds loan goals. Responsible for day-to-day servicing of an ever-growing, complex consumer loan portfolio. Applies analytical skills to quickly and efficiently resolve any customer issues. Processes insurance claims, follow-ups and payments daily and maintains insurance log. Provides excellent customer care through daily transactions, customer inquiries and problem resolution. Answers incoming phone calls; checks branch’s voicemail. Effectively builds trust with customers and internal staff by embodying and demonstrating the philosophy of the organization, including core values, company policies, operational procedures and compliance. Requirements Requirements High school diploma or equivalent. Minimum of 1 year of sales experience (i.e., retail sales, goal-oriented or incentive based). Creative problem solving, analytical decision making, organization and time management skills. detail oriented demeanor, positive attitude, strong communication and customer relations skills are a must. Ability to work in a high-performing, fast-paced, goal-oriented, team environment. Must be able to successfully navigate priorities while paying close attention to details. Basic computer skills and familiarity with Windows & Microsoft Office. Must meet our acceptable standards for criminal background history, credit history and pass a pre-employment all candidates required to undergo drug screening.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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Questions? Call your local office at 1.888.490.3195. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to temporary professionals. Visit for more information.

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