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Robert Half International Desktop Support Analyst in Carmel, California


In this role, you will need to excel at explaining intricate technical information to the non-technical user. You will be a good fit for this position if you are an individual who is most productive in an active and positive environment. Robert Half Technology has a Desktop Support Technician role with a company in the Higher Education industry that may be the position for you, if you fit that description. The ideal candidate for this position is motivated and has effective problem-solving abilities. This Desktop Support Analyst role is a long-term temporary-to-full-time opportunity based in the Carmel, California, area.

Major responsibilities

-Provide miscellaneous troubleshooting support to teachers and students

-Meet regularly and effectively with ticket submitters

  • Develop records of daily data communication transactions, issues and remedial actions taken or installation activities

  • Offer your support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems

  • Fix computer problems, and recommend appropriate action/solutions

  • Coordinate hardware repairs with the appropriate vendors

  • Administer computer desktop support in accordance with established policies and procedures

  • Support, examine, and repair computer systems, hardware, printers, and computer peripherals


-Need strong skills in Chromebooks, Windows, G-Suite and, ideally, various school-based applications.

  • 5+ years of desktop support or other related experience

  • Experience writing procedure manuals, user instructions, business correspondence, and general report writing

Robert Half Technology matches IT professionals with remote or on-site jobs on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities.

Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches you with jobs.

When you work with us, you’re working with the best. Robert Half has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.

Questions? Call your local office at 1.888.490.4429. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit for more information.

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