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Robert Half Claims Adjudicator in CARMEL, Indiana


We have an exciting opportunity for a driven Claims Adjudicator! If you are a customer service professional who is passionate about providing exceptional customer service and helping elevate customer experiences, then we have a position for you. In this position, you will be responsible for understanding the needs, motivations, and emotions of customers, then applying this knowledge to strengthen customers' experiences across the organization.

Major responsibilities

  • Investigate and determine appropriate application of coverage

  • Accurately evaluate and determine settlement of semi-complex claims

  • Review all claim assignments in detail

  • Work in an environment that is strategic, high-volume, and fast-paced

  • Ensure proper diary management on all claims


  • Proven ability to collaborate with others is essential, as well as exceptional project management and problem-solving knowledge

  • Candidates who possess strong interpersonal, customer service, and communications skills, including strong listening capabilities

  • Advanced business writing skills, including the use of email correspondence

  • Strong computer skills including knowledge and experience with customer relationship management software (CRM)

  • Promptly answer inbound calls and provide quality customer service to all clients

If you have the right skills for this role and are available immediately, we want to hear from you - contact us today!

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app ( and get 1-tap apply, instant notifications for AI-matched jobs, and more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit for more information.

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