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Robert Half Medical Front Desk Specialist in CARMEL, Indiana


Robert Half is excited to partner with a well-respected healthcare company located in the Carmel, IN area to secure a full-time Medical Front Desk Specialist. The Medical Front Desk Specialist will support audiologists on a daily basis, welcome patients, provide basic walk-in triage for repairs, and will perform scheduling and calls.

Hours: 8a-430p

Main Duties:

I. Run Front Desk

  • Answering phones-Triage

  • Check patients in/out

  • Be sure charges are entered by the Audiologists

  • Scheduling

  • Be sure patient is in network and eligible for testing

  • Daily visit preparation: Print audio schedules and patient paperwork and update paperwork

  • Mail NP paperwork and AH paperwork

  • Scanning: Patient Paperwork, audiograms, Patient forms, Hearing aid packing slips

  • Check-in aids: Check hearing aids into Blueprint, prepare fit packages for new hearing aids, Call patients to pick up repairs and/ or earmolds at window or schedule appointment, Be sure Audiologists are entering charges and billing for repairs, new fits, batteries etc.

  • Check out patients: Run credit card transactions, Take payments, Walk-ins Hearing Aid Trouble Shooting, Triage hearing aid problems and give to appropriate audiologist

II. Inventory Supplies

  • Batteries

  • Brochures

  • Associated supplies

  • Event Tracking: Track event calls on marketing tracking sheets

  • Daily Batching: Be sure all money is batched first thing in the morning and put in the courier bag to go to Accounts Payable, Keep money box and key locked up at all times and don’t allow anyone else access

If you are interested in this position, please apply directly online!


HS Diploma or Equivalent

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