Robert Half International Customer Service Representative in Carollton, Texas
Opportunities for a Customer Service Representative!
OfficeTeam has a challenging career opportunity for an articulate, highly-skilled Customer Service Representative in the growing interior design industry. Are you someone who loves creating durable and productive customer relationships? Then this may be the role for you. Be prepared to come into a dynamic and fast-paced environment in this role. This Customer Service Representative job is long-term temporary-to-full-time, and located in Carrollton, Texas.
Field and send written business correspondence
Receive and place telephone calls
Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers
Give exceptional customer service in a timely fashion
Intermediate call/service center experience (1+ years)
Sales/Solution Selling (1+ years) preferred
Account Management experience (1+years) preferred
Familiar with a CRM and has experience working within a ticketing system.
They should have experience in being tied to a queue (scheduled lunches and breaks)
Bachelor’s degree, preferred
Solid understanding of filing
Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers
Positive attitude and an engaging businesslike approach
Ability to use multiple computer systems, applications, and utilize search tools to find information
No stranger to performing extensive research to resolve complex customer inquiries
Critical thinking, problem solving, ability to work independently
- Familiarity with Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Customer service and office administrative skills
Excellent communication and organizational skills
2+ years' experience of proven performance in a goal-driven & customer-focused environment desired
Proficiency with Microsoft Office applications
If you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today!
OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you.
Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.
When you work with us, you’re working with the best. has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.
Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.
Salary: $17.58 - $20.35 / Hourly
Location: Carollton, TX
Date Posted: February 12, 2021
Employment Type: Temp to Hire
Job Reference: 04120-0011698451
Staffing Area: Office u0026 Administrative