Robert Half Corporation Jobs

Job Information

Robert Half International Customer Service Representative in Carollton, Texas

Description

Opportunities for a Customer Service Representative!

OfficeTeam has a challenging career opportunity for an articulate, highly-skilled Customer Service Representative in the growing interior design industry. Are you someone who loves creating durable and productive customer relationships? Then this may be the role for you. Be prepared to come into a dynamic and fast-paced environment in this role. This Customer Service Representative job is long-term temporary-to-full-time, and located in Carrollton, Texas.

Major responsibilities

  • Field and send written business correspondence

  • Receive and place telephone calls

  • Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers

  • Give exceptional customer service in a timely fashion

  • Intermediate call/service center experience (1+ years)

  • Sales/Solution Selling (1+ years) preferred

  • Account Management experience (1+years) preferred

  • Familiar with a CRM and has experience working within a ticketing system.

  • They should have experience in being tied to a queue (scheduled lunches and breaks)

  • Bachelor’s degree, preferred

Requirements

  • Solid understanding of filing

  • Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers

  • Positive attitude and an engaging businesslike approach

  • Ability to use multiple computer systems, applications, and utilize search tools to find information

  • No stranger to performing extensive research to resolve complex customer inquiries

  • Critical thinking, problem solving, ability to work independently

    • Familiarity with Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
  • Customer service and office administrative skills

  • Excellent communication and organizational skills

  • 2+ years' experience of proven performance in a goal-driven & customer-focused environment desired

  • Proficiency with Microsoft Office applications

If you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today!

OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you.

Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.

When you work with us, you’re working with the best. has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.

Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2020 OfficeTeam. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (www.roberthalf.com/terms-of-use).

Salary: $17.58 - $20.35 / Hourly

Location: Carollton, TX

Date Posted: February 12, 2021

Employment Type: Temp to Hire

Job Reference: 04120-0011698451

Staffing Area: Office u0026 Administrative

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