Job Information
Robert Half Desktop Support Analyst in Carollton, Texas
Description
Job Description:
We are seeking a Desktop Support Technician to provide first-level technical support to our call center personnel. The ideal candidate will have a strong understanding of basic IT support principles and a willingness to learn.
Job Title: Desktop Support Technician
Location: Southeast Austin
Rate: $26-$30
Duration: 3 months
Responsibilities:
Troubleshoot and resolve hardware issues, including faulty monitors and keyboard replacements.
Assist users with password resets and VPN connection issues.
Set up new workstations and provide software access support.
Requirements
Required Technologies:
Basic understanding of Windows operating systems
Familiarity with Active Directory
Experience with remote support tools
Knowledge of network troubleshooting techniques
Strong problem-solving and communication skills
Technology Doesn't Change the World, People Do.®
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